Terms of service

Effective Date: April 26, 2026

Welcome to Raymer Collections. By accessing or purchasing from our website, you agree to the following terms.

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1. General: 

These Terms of Service apply to all users of the site, including browsers, customers, and merchants. By using our site, you agree to be bound by these terms. We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Services: 

We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction. Product descriptions, images, and pricing are subject to change without notice. We make every effort to display product colours and details accurately, but cannot guarantee your screen will reflect exact colours.

3. Pricing & Payment: 

All prices are listed in Kenyan Shillings (KES). We reserve the right to modify prices at any time. Payment must be received in full before an order is processed and dispatched.

4. Orders & Fulfilment:

We reserve the right to refuse or cancel any order at our discretion. If your order is cancelled after payment, a full refund will be issued. Order confirmation does not guarantee availability.

5. Shipping & Delivery:

Delivery timelines are estimates and not guaranteed. Raymer Collections is not liable for delays caused by third-party couriers, customs, or circumstances beyond our control.

6. Returns & Refunds:

Returns and refunds are handled in accordance with our [Return & Refund Policy], which forms part of these terms. Please review it before making a purchase.

7. Intellectual Property:

All content on this site including text, images, logos, and product designs is owned by Raymer Collections and protected under applicable Kenyan and international intellectual property laws. Unauthorised use is strictly prohibited.

8. Limitation of Liability:

Raymer Collections shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the amount paid for the product in question.

9. Privacy:

Your use of this site is also governed by our [Privacy Policy]. By using our site, you consent to the collection and use of your information as described therein.

10. Governing Law: 

These terms are governed by the laws of the Republic of Kenya. Any disputes shall be resolved under the exclusive jurisdiction of Kenyan courts.

11. Contact:

For any questions regarding these terms, please contact us through our website's contact page.